Digitalise your guest
in-stay experience

Digitalise your guest
in-stay experience

The only end-to-end suite to transform your hotel and brand

Your notes are safely stored and easily accessible from any device.

Pre-stay experience

The only digital platform you will ever need to increase guest satisfaction and maximize revenues.

Online check-in

Simplify the arrival process by enabling guests to check in online before they reach your property.

Online check-in

Simplify the arrival process by enabling guests to check in online before they reach your property.

Online check-in

Simplify the arrival process by enabling guests to check in online before they reach your property.

Digital Keys Integration

Provide guests with secure and convenient room access through digital keys, enhancing their stay from the moment they arrive.

Digital Keys Integration

Provide guests with secure and convenient room access through digital keys, enhancing their stay from the moment they arrive.

Digital Keys Integration

Provide guests with secure and convenient room access through digital keys, enhancing their stay from the moment they arrive.

Quick Implementation

Transform your operations today with a solution that integrates seamlessly into your existing workflow.

Quick Implementation

Transform your operations today with a solution that integrates seamlessly into your existing workflow.

Quick Implementation

Transform your operations today with a solution that integrates seamlessly into your existing workflow.

Personalized Upsells

Offer tailored services and experiences to guests based on their preferences, increasing satisfaction and revenue.

Personalized Upsells

Offer tailored services and experiences to guests based on their preferences, increasing satisfaction and revenue.

Personalized Upsells

Offer tailored services and experiences to guests based on their preferences, increasing satisfaction and revenue.

In-Stay Experience

Enhance every moment of your guests' stay.

Guest App

Offer guests a personalized app with all essential stay details, from amenities to recommendations.

Guest App

Offer guests a personalized app with all essential stay details, from amenities to recommendations.

Guest App

Offer guests a personalized app with all essential stay details, from amenities to recommendations.

Real-Time Support

Connect instantly with guests to address their needs during their stay.

Real-Time Support

Connect instantly with guests to address their needs during their stay.

Real-Time Support

Connect instantly with guests to address their needs during their stay.

Service Requests

Let guests request services like room cleaning or dining with just a tap.

Service Requests

Let guests request services like room cleaning or dining with just a tap.

Service Requests

Let guests request services like room cleaning or dining with just a tap.

Local Tips

Share curated recommendations for dining and attractions nearby.

Local Tips

Share curated recommendations for dining and attractions nearby.

Local Tips

Share curated recommendations for dining and attractions nearby.

Streamline Your Operations

Effortlessly manage all aspects
of your property from one platform.

Reservation Management

Streamline all bookings
in one centralized platform.


Task Automation

Automate repetitive tasks like sending reminders or confirmations.

Data-Driven Insights

Improve services based on real-time data.

Integration

Connect with your existing systems effortlessly, from PMS to smart lock providers.

Performance Tracking

Monitor team productivity and operational efficiency.

Centralized Guest Communication

Manage all guest interactions
across multiple channels in one place.

Comprehensive Features

From booking to check-out, Guest Journey
helps hotels increase revenue by offering features such as:

Time-Based and Localized Categories

Display breakfast menus in the morning or hide dinner menus for poolside orders.

Time-Based and Localized Categories

Display breakfast menus in the morning or hide dinner menus for poolside orders.

Time-Based and Localized Categories

Display breakfast menus in the morning or hide dinner menus for poolside orders.

Cross-Selling

Recommendations, such as the perfect wine pairing for a selected dish, help increase the average check.

Cross-Selling

Recommendations, such as the perfect wine pairing for a selected dish, help increase the average check.

Cross-Selling

Recommendations, such as the perfect wine pairing for a selected dish, help increase the average check.

Ad Retargeting

Integration with Google, Facebook, and Instagram advertising networks for precise online marketing targeting.

Ad Retargeting

Integration with Google, Facebook, and Instagram advertising networks for precise online marketing targeting.

Ad Retargeting

Integration with Google, Facebook, and Instagram advertising networks for precise online marketing targeting.

Real-Time Updates

Easily add special offers, update menus throughout the day, and mark items as sold out.

Real-Time Updates

Easily add special offers, update menus throughout the day, and mark items as sold out.

Real-Time Updates

Easily add special offers, update menus throughout the day, and mark items as sold out.

Our Clients

Discover how hotels are transforming operations
and delighting guests with our innovative platform.

Jurmala

Baltic Beach Hotel

Jurmala

Baltic Beach Hotel

Jurmala

Baltic Beach Hotel

Riga

Baltic Beach Hotel

Riga

Baltic Beach Hotel

Riga

Baltic Beach Hotel

Liepaja

Baltic Beach Hotel

Liepaja

Baltic Beach Hotel

Liepaja

Baltic Beach Hotel

Rezekne

Baltic Beach Hotel

Rezekne

Baltic Beach Hotel

Rezekne

Baltic Beach Hotel

Your Question

Find answers to common questions about our platform,
features, and how we help elevate the guest experience.

Find answers to common questions about our platform, features, and how we help elevate the guest experience.

What is your platform?

Our platform is an end-to-end suite designed to enhance every aspect of the guest experience in your hotel. From pre-stay check-ins to personalized in-stay services, we provide tools that help improve guest satisfaction, streamline operations, and maximize revenue.

What is your platform?

Our platform is an end-to-end suite designed to enhance every aspect of the guest experience in your hotel. From pre-stay check-ins to personalized in-stay services, we provide tools that help improve guest satisfaction, streamline operations, and maximize revenue.

What is your platform?

Our platform is an end-to-end suite designed to enhance every aspect of the guest experience in your hotel. From pre-stay check-ins to personalized in-stay services, we provide tools that help improve guest satisfaction, streamline operations, and maximize revenue.

What is online check-in, and how does it work?

What is online check-in, and how does it work?

What is online check-in, and how does it work?

How does the Guest App enhance the guest experience?

How does the Guest App enhance the guest experience?

How does the Guest App enhance the guest experience?

What is the Reservation Management feature?

What is the Reservation Management feature?

What is the Reservation Management feature?

How secure is the platform?

How secure is the platform?

How secure is the platform?

Success Stories

Hear from hotels worldwide about how our platform
is enhancing guest experiences, boosting revenue,
and streamlining operations.

Hear from hotels worldwide about how our platform is enhancing guest experiences, boosting revenue, and streamlining operations.

"The personalized app transformed the guest experience. Seamless integration improved retention, staff efficiency, and overall satisfaction."

The Royal Palm

"The personalized app transformed the guest experience. Seamless integration improved retention, staff efficiency, and overall satisfaction."

The Royal Palm

"The personalized app transformed the guest experience. Seamless integration improved retention, staff efficiency, and overall satisfaction."

The Royal Palm

"Centralized reservations and communication simplified our operations. Repeat bookings increased by 15%, and guests are happier than ever."

Mountain View Lodge

"Centralized reservations and communication simplified our operations. Repeat bookings increased by 15%, and guests are happier than ever."

Mountain View Lodge

"Centralized reservations and communication simplified our operations. Repeat bookings increased by 15%, and guests are happier than ever."

Mountain View Lodge

"Automation cut repetitive tasks and improved productivity by 30%. Our team can now focus on delivering exceptional guest experiences."

Grand Horizon Hotel

"Automation cut repetitive tasks and improved productivity by 30%. Our team can now focus on delivering exceptional guest experiences."

Grand Horizon Hotel

"Automation cut repetitive tasks and improved productivity by 30%. Our team can now focus on delivering exceptional guest experiences."

Grand Horizon Hotel

"Real-time support and local recommendations have cut service response times by 50%. Guests love the convenience, and we’ve elevated our brand image."

The Seaside Resort

"Real-time support and local recommendations have cut service response times by 50%. Guests love the convenience, and we’ve elevated our brand image."

The Seaside Resort

"Real-time support and local recommendations have cut service response times by 50%. Guests love the convenience, and we’ve elevated our brand image."

The Seaside Resort

"Personalized upsells boosted revenue by 10% monthly. The platform’s data insights have been key to driving smarter decisions."

Cedarwood Boutique Hotel

"Personalized upsells boosted revenue by 10% monthly. The platform’s data insights have been key to driving smarter decisions."

Cedarwood Boutique Hotel

"Guest satisfaction is up 20% thanks to online check-in and digital keys. The app boosted revenue with tailored upsells, and we can focus on creating memorable experiences."

Hotel Lumière

"Guest satisfaction is up 20% thanks to online check-in and digital keys. The app boosted revenue with tailored upsells, and we can focus on creating memorable experiences."

Hotel Lumière

Contact Us

If you have any further questions,
feel free to reach out to us at any time.

Send Mail

info@guest-journey.com

Send Mail

info@guest-journey.com

Send Mail

info@guest-journey.com

Call

+37125959585

Call

+37125959585

Call

+37125959585

Business details

SIA „Qrunch”, reģ. Nr. 40203294996, juridiskā adrese Edinburgas Prospekts 11-05, LV-2015

Business details

SIA „Qrunch”, reģ. Nr. 40203294996, juridiskā adrese Edinburgas Prospekts 11-05, LV-2015

Business details

SIA „Qrunch”, reģ. Nr. 40203294996, juridiskā adrese Edinburgas Prospekts 11-05, LV-2015

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